Welcome to S&T Outsourcing Solutions Pvt. Ltd.

Welcome to S&T Outsourcing Solutions Pvt. Ltd., where Ideas are Innovated conceived,adopted and accelerated. Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.
We started our endeavor in the year 2011 and straightaway hit the bull’s eye with some excellent result-oriented business solutions delivered by our team of dedicated and highly skilled employees who have been serving our clients relentlessly; with the sole objective of providing 24x7 services that truly justifies their investment
We value our customers' time and money and that is the reason the cornerstones of our business have always revolved around supreme quality, on time delivery and maximum client satisfaction.
However, our credentials do not stop being just a call center company. Besides being a call center, we also provide other value-added services that include Desk support,consultancy,Back office,customer support,IT projects,voice projects,debt collection that help our clients to reach wider spectrum of market and fully fulfill their business objective. Also, our highly experienced team of employess keeps in constant touch with the latest trend, technology and practices to make sure that they are at par with the rest of the world.
Besides, we also provide round the clock BPO solutions and this today makes the company a prominent BPO call center in Nagpur, with both inbound as well as outbound telemarketing calling facilities. The call center services provided include lead generation, cross selling and up selling, services to set appointments, survey & market research. Besides, we offer inbound services that include answering incoming calls, providing a wide range of Interactive Voice Response (IVR) services, receiving and processing orders.

Our Services

Telecommunication

Outsourcing

Consultancy

IT Projects

Customer Service

Back Office



         

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FAQ's

What is outsourcing?

Outsourcing is a strategic initiative that organizations take to employ external resources to conduct functions and run business processes that are both core and non-core activities and critical for business success. These functions or processes, which were traditionally handled by in-house resources, are delegated to an external party with specialized skills to perform them efficiently.

What is Business Process Outsourcing (BPO)?

Business Process Outsourcing (BPO) refers to engaging the services of an external provider to manage certain non-core yet critical processes of an organization. BPO services come under the larger outsourcing umbrella

Who outsources?

In today’s global economy, many companies outsource business functions to reduce costs, create efficiency and add value to their business. Most industries outsource to some extent, but the most common ones are Information Technology, Financial Services, Communication (Telecoms), Consumer Goods/Service and Manufacturing.

Why is outsourcing needed?

Outsourcing comes into play when companies want to stay on the cutting edge in the market. To grow their business and increase their profitability, outsourcing has become a viable option for many companies. More than a means of just reducing costs, it has become a tool for creating and adding value to business, while allowing companies to have the ability to concentrate more on core functions and competencies. Furthermore, it helps management to re-configure business processes and provide the necessary information to assist effective decision-making and ensure quality and cost control.

What are the advantages of outsourcing?

Outsourcing carries with it many advantages for companies that engage with BPO firms.The top eight advantages that companies have access to are:

  • Ability to focus on core activities
  • Cost and efficiency savings
  • Reduced overheads
  • Operational control
  • Staffing flexibility
  • Continuity and risk management
  • Transformation
  • Innovation